Terms & Conditions
Please read these Terms & Conditions carefully before using our website or booking any travel services. By accessing our website or confirming a booking, you agree to these terms.
Last Updated • July 2026
Acceptance of Terms
By accessing our website or using our travel services, you acknowledge that you have read, understood and agreed to comply with these Terms & Conditions.
Booking Confirmation
A booking is confirmed only after receiving the required advance payment and written confirmation from our team. Availability of hotels, vehicles and activities is subject to confirmation at the time of booking.
Pricing & Payments
- • All prices are quoted in Indian Rupees (INR).
- • Prices may change due to seasonal demand or availability.
- • Final pricing will be confirmed before payment.
- • Full payment must be completed before the journey begins unless otherwise agreed.
Cancellation & Refunds
Cancellation requests must be submitted in writing. Refund eligibility depends on hotel policies, transportation providers and the timing of the cancellation. Processing times may vary depending on payment providers.
Changes to Itineraries
We reserve the right to modify itineraries, accommodation or transportation where necessary due to weather conditions, government restrictions, road closures or circumstances beyond our control. Alternative arrangements will be provided whenever possible.
Traveller Responsibilities
- • Carry valid identification documents.
- • Follow local laws and regulations.
- • Respect hotels, guides and local communities.
- • Inform us of medical conditions or special requirements before travel.
Liability
While we strive to deliver a seamless travel experience, we are not responsible for delays, cancellations, natural disasters, accidents, weather conditions, government actions or any other events beyond our reasonable control.
Intellectual Property
All website content including text, photographs, branding, graphics and design elements remains the intellectual property of our company unless otherwise stated. Unauthorized copying or reproduction is prohibited.
Governing Law
These Terms & Conditions shall be governed by the laws of India. Any disputes arising from the use of our services shall be subject to the jurisdiction of the competent courts in Jammu & Kashmir, India.
Contact
If you have any questions regarding these Terms & Conditions, please contact us through our official communication channels before making a booking.